Zappos is an online retailer specializing in shoes and apparel.
Culture & Mission
"We believe that your company's culture and your company's brand are really just two sides of the same coin."
- To provide the best customer service possible.
- Core values
- 1. Deliver WOW Through Service 2. Embrace and Drive Change 3. Create Fun and A Little Weirdness 4. Be Adventurous, Creative, and Open-Minded 5. Pursue Growth and Learning 6. Build Open and Honest Relationships With Communication 7. Build a Positive Team and Family Spirit 8. Do More With Less 9. Be Passionate and Determined 10. Be Humble
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Hundreds of startups use Tettra as their company wiki to share internal knowledge.